Refer a friend and earn account credit

How does the Survtapp referral programme work?

Share the link or QR code from Settings, then Refer a Friend. When someone who signed up through it pays their first invoice and is still in good standing thirty days later, you get one month of account credit at your current plan rate — applied to your next invoice, or banked if you are on the free plan. Credit only, never cash, up to twelve rewards a year, and credit expires after twelve months.

Settings, then Refer a Friend. You get a link and a QR code; when somebody signs up through them and pays, you earn account credit.

What you get

One month of account credit at your current plan rate, applied automatically to your next invoice — or banked until you upgrade, if you are on the free plan. It is credit against Survtapp, never a cash payment.

When you get it

Three things have to be true before a reward is issued:

• The person you referred signed up through your link.
• They paid their first invoice.
• Thirty days have passed since that payment cleared, and their account is still in good standing — not refunded, not closed. The thirty days exist because a payment that is charged back is not a payment.

The limits, in full

• Up to twelve rewarded referrals per rolling twelve months.
• Credit expires twelve months after it is issued, so use it rather than collecting it.
• Credit only. There is no cash payout, and no referral discount for the person you refer — the reward is yours.

Watching it come in

The page shows your Credit balance and your rewards this year against the cap, and lists everyone you have referred with a status:

• Signed up — they created an account through your link.
• Paid — their first invoice was collected, and the thirty days have started.
• Pending 30-day hold — inside that window. Nothing to do but wait.
• Credited — the reward is on your account.
• Rejected — the payment was refunded or charged back, or the referral broke the rules.
• Under review — something looked unusual and a person is checking it. This is a review, not a refusal; we would rather look than decline automatically.

Sharing it

Copy puts the link on your clipboard. The QR code beside it is the same link, which is the easier option on a stand or a printed card. The code in the link is eight characters from an alphabet with no 0, O, 1, I or L in it, so it survives being read aloud or copied by hand.

Frequently asked questions

Can I get paid in cash instead of credit?

No. The programme is credit-only by design.

Does the person I refer get a discount too?

No. The reward goes to you.

I referred someone and nothing happened.

Check their status on the page. Signed up means they have not paid yet; Pending 30-day hold means the wait is running. If it says Under review or Rejected and you think that is wrong, ask support.

What happens to my credit if I cancel?

It is credit against Survtapp invoices, so it is only useful while you have one. Unused credit expires twelve months after it was issued either way.