Hotel Feedback App
Survtapp is an Offline Hotel Survey Software and Hotel Feedback App which works seamlessly for any size of Hotel or Resort. Our platform empowers your marketing team to identify, reward and engage with guests in real time. In addition to being a 360 Hotel Survey Software, Survtapp also helps build brand visibility across platforms, retain guests and spread awareness to potential guests.
Hotel Survey Software
Intuitive Question Builder to Collect Responses with Multiple Devices
Skip and Chain logic allows you to collect more relevant data for analysis
Collect Responses even without internet. Responses are uploaded whenever you’re connect next.
Real Time Reports
View the Time Taken to Answer each question or an entire Survey in a single response
Create and Deploy Surveys in over 12 languages and also customise interface langugages for a localised guest experience
Personalise your Survey experience with your own Hotel's Logo, Brand Colors & Theme Settings
Cloud Based Storage to keep all previous and current Survey Responses
Know your brand's negative, neutral and referral capabilities via Net Promoter Score® question type (NPS)
Automate Feedback Collection with the secure Kiosk Mode enabled on all mobile devices for unmanned participation
Customised and Send Automatic Triggers to Guests for Post Stay Engagement
Collect Survey Data through Mobile Devices or a Web Link both directed to your Survtapp account
Custom Thank You Message
Add a Personalised Note after completion of Surveys
Improve Your Hotel Guest Experience
Anonymous Guest Feedback
Empower Guests with Anonymous Feedback using just a Survey ID
Real Time Data
View Reports of Data collected from Mobile Devices, Web or Survtapp Open App instantly without delays
Create & Deploy Unique Surveys for each Location and/or each device
When to Collect Feedback in Hotels?
- Engage your customers or guests by asking them to share their feedback when they are checking out from their hotel
- Collect feedbacks in the hotel restaurants after they finish dining.
- Place tabs in the hotel rooms or reception in Kiosk Mode which will auto-loop the survey from the beginning for your guests to provide feedbacks.
- Collect quick feedback sharing weblink via SMS or Emails.