Question Types

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You’ll get the right answers, if you ask the rights questions

Browse our wide variety of Question Types to help you create infinite possibilities of surveys and possible data outcomes. Get a quick understanding of what each question type can do for your survey and help collection better, actionable data and insights.

Web & Mobile Question Types

Short Text
Short Text

Get quick 1 line responses with free text (alphanumeric)

Text Box
Text Box

Get longer responses with multiple lines of free text (alphanumeric)

Multiple Choice
Multiple Choice

Get multiple responses to a question from 2 to 8 preset values. Optionally you can ‘Allow Other’ to gather free text as well

Radio Box
Radio Box

Get a single response to a question from 2 to 8 preset values. Optionally you can ‘Allow Other’ to gather free text as well

Slider Rating
Slider Rating

Also known as ‘Likert Scale’, create a selection scale from 1 to 5 or 1 to 10 with a default interval value of 1

Star Rating
Star Rating

Allow the respondent to answer by selecting between 1 to 5 stars. Generally depicting 1 being the lowest and 5 the highest

Net Promoter Score<sup>®</sup>
Net Promoter Score®

Create a default NPS® question type to collect a quick recommendation score for your brand

Image Select
Image Select

Upload from 2 to 4 images to collect feedback on any 1 choice

Drop Down
Drop Down

Create up to 100 values (1 per line) to collect a single response option

Boolean
Boolean

Create 2 answer values for a respondent to choose from

Email Address
Email Address

The response must be a valid email address

Date Capture
Date Capture

The response must be a Date Selection. User sees a calendar pop up for Web and Mobile to browse and select

Mobile Number
Mobile Number

The response must be a valid mobile number (numeric only)

Smiley Rating
Smiley Rating

The respondent can select from 5 smileys. 1 being the saddest and 5 being the happiest.

Brochure
Brochure

Showcase a PDF (Brochure/Catalogue/Flyer). This question type does not collect a response

Matrix
Matrix

Create a grid of X and Y values to allow the respondent to choose from. Add up to 5 labels and 5 options each

Mobile only Question Types

Audio
Audio

Capture audio recordings using a start/stop feature. Microphone access required on the iOS/Android device to use this question type.

Image Capture
Image Capture

This question type utilizes the mobile device’s camera to click a picture as a response.

QR Code Capture
QR Code Capture

This question type utilizes the mobile device’s camera to scan for a QR Code and submit the scanned data as a response

Signature Capture
Signature Capture

Use the mobile device’s touchscreen to allow the respondent to ‘sign’ using a stylus or their finger. Responses are seen an image file

Unique ID Card Scanner
Unique ID Card Scanner

This question type utilizes the mobile device’s camera to scan for a QR/Bar Code and submit the scanned data as a response

Default Features

Mandatory Answering
Mandatory Answering

Check ‘Required’ to make answering a question mandatory by the survey respondent

Question Hint
Question Hint

Add some text to help the survey respondent understand the question better thereby making your response quality higher

Other Option
Other Option

Certain question types which have the option of Preset Answer Values also have the option for the respondent to select Other and enter free text

Validation
Validation

Add any of our preset validation options to ensure responses are appropriate and do not require additional formatting

Character Count
Character Count

Enter a higher amount of characters allowed in a response

Image Before Question
Image Before Question

Add an optional Image before question type to allow the survey respondent to see a visual before answering the survey question

Contact Form

Default Fields
Default Fields

Survtapp Contact Forms have the following default fields with standard validation: Name, Email and Mobile

Custom Fields
Custom Fields

You can add any number of custom field labels and choose from preset validation options to ensure high quality response data is collected

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

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