Survtapp does not sell survey responses to third parties without the survey creator’s permission and we do not use any contact details collected in our customers’ surveys to contact survey respondents.
Providing survey responses is voluntary. Remember, you can always choose not to provide an answer to any given survey question (especially those requesting your personal information or data). However, sometimes this will prevent you from completing a survey if the survey creator has marked that question as requiring an answer.
Sharing your surveys with the public. By default, your surveys are private. You are able to control who can take your survey by changing your collector settings. For example, surveys can be made completely public (and indexable by search engines), password protected, or distributed to a restricted list of people. You can also choose to share your survey responses instantly or at a public location.
To create new services, features or content. We may use your survey data and survey metadata (that is, data about the characteristics of a survey) for our internal purposes to create and provide new services, features or content. In relation to survey metadata, we may look at statistics like response rates, question and answer word counts, and the average number of questions in a survey and publish interesting observations about these for informational or marketing purposes. When we do this, neither individual survey creators nor survey respondents will be identified or identifiable unless we have obtained their permission.
Generally, we use the information we collect from you in connection with providing our services to you and, on your behalf, to your survey respondents. For example, specific ways we use this information are listed below.
This includes providing you with customer support, which requires us to access your information to assist you (such as with survey design and creation or technical troubleshooting).
Certain features of our services use the content of your survey questions and responses and your account information in additional ways. Feature descriptions will clearly identify where this is the case. You can avoid the use of your survey data in this way by simply choosing not to use such features. For example, by using our Question Bank feature, to add questions to your surveys, you also permit us to aggregate the responses you receive to those questions with responses received by other Question Bank users who have used the same questions. We may then report statistics about the aggregated (and de-identified) data sent to you and other survey creators.
If you choose to link your Survtapp account to a third party account (such as your Google or Facebook account), we may use the information you allow us to collect from those third parties to provide you with additional features, services, and personalized content.
Your email address to your organization. If the email address under which you’ve registered your account belongs to or is controlled by an organization, we may disclose that email address to that organization in order to help it understand who associated with that organization uses Survtapp, and to assist the organization with its enterprise accounts. (Please do not use a work email address for our services unless you are authorized to do so, and are therefore comfortable with this disclosure.)
Information you expressly consent to be shared. For example, we may expressly request your permission to provide your contact details to third parties for various purposes, including to allow those third parties to contact you for marketing purposes. (You may later revoke your permission, but if you wish to stop receiving communications from a third party to which we provided your information with your permission, you will need to contact that third party directly.)
Your information if there’s a change in business ownership or structure. If ownership of all or substantially all of our business changes, or we undertake a corporate reorganization (including a merger or consolidation) or any other action or transfer between Survtapp entities, you expressly consent to Survtapp transferring your information to the new owner or successor entity so that we can continue providing our services. If required, Survtapp will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.
a Personal information
Survtapp collects and uses your personal information to operate its sites, apps, and services and deliver the services you have requested. Survtapp may also use your personally identifiable information to inform you of other products or services available from Survtapp and its affiliates. Survtapp may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Survtapp does not sell, rent or lease its customer lists to third parties.
Personal information does not include information that:
Survtapp shall use reasonable endeavors to keep the personal or confidential information ("Personal or Confidential Information") confidential and, except with the prior written consent, shall
Survtapp may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Survtapp, and they are required to maintain the confidentiality of your information. Survtapp may keep track of the websites and pages our users visit in order to determine what services are the most popular. This data is used to deliver customized content within Survtapp to customers whose behavior indicates that they are interested in a particular subject area.
Access and correct your personal information. You may access and correct the personal information that Survtapp holds about you. This right may be exercised by visiting your My Account page or by contacting customer support. This right is subject to some exceptions, such as where giving you access would have an unreasonable impact on the privacy of other individuals. We will respond to your request for access or correction within a reasonable time and, where reasonable and practicable to do so, we will provide access to your personal information in the manner requested by you.
Disconnecting your Survtapp Account from Third Party Websites You will be able to connect your Survtapp account to third party accounts. BY CONNECTING YOUR Survtapp ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED INTHIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may disconnect their accounts from third-party websites by visiting their "Settings" tab. Users may also contact us via email.
The System will store your data as long as your account is current and active. If you remove your data (by deleting a survey, un-publishing a survey, deleting a response, downgrading an account, etc.) or cancel your account, the system will remove your data permanently from the primary database servers immediately.We do not backup any data pertaining to your account. We will not accommodate requests for restoring data from our backup systems unless there is data loss due to a system or hardware failure on our part. No Exceptions.---OR---
Deleting survey data in the ways described on this page will permanently delete survey data immediately. We do not retain your deleted data and you are responsible for the data in your account in case you delete something by accident and/or intentionally. To the extent permitted by law, we will permanently delete your data if you request to cancel your account.
Subject to the provisions in the paragraphs above, you expressly understand and agree that Survtapp shall not be liable to you or to any third party for
The limitations on Survtapp's liability to you in the paragraph above shall apply whether or not Survtapp has been advised of or should have been aware of the possibility of any such losses arising. In no event shall Survtapp's entire liability to you in respect of any service, whether direct or indirect, exceed the fees paid by you towards the Services.