Tenant Satisfaction Survey Template

The Tenant Satisfaction Survey is a free survey template with 5 questions, 3 of them required. Preview every question on this page without an account, then copy it into Survtapp, change any wording, and start collecting answers on the web or on a tablet.

SurveyReal Estate5 fields · 3 requiredTenantPropertySatisfaction
Use this template free

Already have an account? Sign in to add it.

What is in the Tenant Satisfaction Survey template?

The Tenant Satisfaction Survey template holds 5 questions, 3 of which must be answered before it can be submitted and 2 of which are optional. Between them they capture a star rating, an agreement scale, yes-or-no answers and longer written comments.

Broken down by field type, the Tenant Satisfaction survey is 3 rating scales, 1 comment boxes and 1 pass/fail checks.

When should you use the Tenant Satisfaction Survey template?

The Tenant Satisfaction Survey is filed under “Tenant”, “Property” and “Satisfaction”, in the Real Estate part of the library, where it is aimed at agents and property managers filling it in on site rather than back at the office. Measure tenant satisfaction with property management and maintenance.

Surveys get answered wherever the respondent already is — a link in an email, a QR code on a receipt, a tablet handed across a counter, or a kiosk-locked device left on a stand. At 5 questions, only 3 of them required, the Tenant Satisfaction survey is short enough to finish in one sitting, which is what keeps completion rates up.

Does the Tenant Satisfaction Survey work offline?

Yes. Once the Tenant Satisfaction Survey is published, the 5 fields and every answer option are stored on the device, so the survey opens and completes with no connection at all. Each response is written to the device first and queued; when signal returns it syncs on its own, keeping the time it was actually captured rather than the time it uploaded.

Because all 5 fields in the Tenant Satisfaction Survey are text and choice inputs, a queued response is tiny and syncs the moment any connection appears — a shared hotspot is plenty. Kiosk mode locks a tablet to this survey alone, so the next person cannot wander into anything else.

How do you customise the Tenant Satisfaction Survey template?

Open the Tenant Satisfaction survey in the builder and all 5 questions land as editable fields — nothing is locked to the template. Rewrite the wording, drag fields into a different order, flip any of the 3 required fields to optional (or the other way round), and add anything missing from the 20+ field types in the builder.

The Tenant Satisfaction Survey runs on a single screen as it stands. Add a page break to split its 5 fields across several, or conditional logic to hide fields that an earlier answer has made irrelevant.

Nothing about the Tenant Satisfaction Survey stays Survtapp-branded, either: your logo, your colours and your own URL slug replace ours, so the 5 fields you publish read as part of your own site rather than as a template someone downloaded.

What happens to the responses you collect?

Every response from the Tenant Satisfaction survey lands in one place with its timestamp, the agent who collected it and, where the device allows, where it was captured. From there rating answers are averaged and charted, pass and fail counts are totalled per check and written comments are listed in full rather than summarised away.

Export the lot to CSV, Excel, JSON or PDF whenever you want it elsewhere, or set a trigger so a response from the Tenant Satisfaction Survey emails the right person the moment it arrives. Data is held in Canada, the responses stay yours, and you can export or delete them at any time.

What are the 5 questions in the Tenant Satisfaction Survey?

Here is every field in the order a respondent meets it, with the answer type it uses. Nothing here is fixed — the list is where you start, not what you are stuck with.

  1. 1

    Overall, how satisfied are you with your rental?required

    Star rating

  2. 2

    Maintenance requests are handled promptly.required

    Scale

  3. 3

    Property management is responsive and helpful.required

    Scale

  4. 4

    Do you plan to renew your lease?

    Yes / No

  5. 5

    What could property management improve?

    Long text

How do you start using the Tenant Satisfaction Survey?

  1. Preview it. Read all 5 questions in the Tenant Satisfaction Survey on this page. No account is needed to preview a template.

  2. Copy it into your account. Create a free Survtapp account and use the template. The Tenant Satisfaction Survey arrives as an editable survey, not a locked copy.

  3. Make it yours. Rewrite the wording, reorder the Tenant Satisfaction survey's 5 fields, adjust which of the 3 required ones stay required, and apply your logo and colours.

  4. Publish and collect. Share a link or QR code, or open the Tenant Satisfaction Survey on a tablet in kiosk mode. It collects responses offline and syncs when the device reconnects.

Use this template free

Already have an account? Sign in to add it.

How will the Tenant Satisfaction Survey look to the person filling it in?

This is the live preview, rendered with the same field widgets the published survey uses. It is read-only here, and your own logo and colours replace ours once it is in your account.

3
Strongly DisagreeStrongly Agree
3
Strongly DisagreeStrongly Agree
YesNo
Long answer…

Which templates are like the Tenant Satisfaction Survey?

These share a tag with it in the free library, so they tend to suit the same job. Every one is free to preview without an account.

Or browse every free form template, or just the ones tagged Tenant.

Questions, answered plainly

How many questions are in the Tenant Satisfaction Survey template?

The Tenant Satisfaction survey has 5 questions, 3 of them required and 2 optional. You can add, remove or reorder any of them once the template is in your account.

Is the Tenant Satisfaction Survey template free to use?

Yes. All 5 questions in the Tenant Satisfaction survey are free to preview here with no account, and the template is free to copy into Survtapp. A free account is enough to customise and publish it; the pricing page lists what each plan includes.

Can I change the questions in the Tenant Satisfaction Survey?

Yes — all 5 fields in the Tenant Satisfaction Survey are editable. Rewrite any question, change which fields are required, reorder them, and add fields from the 20+ types in the builder.

Does the Tenant Satisfaction Survey work without an internet connection?

Yes. The Tenant Satisfaction survey and all 5 of its fields are cached on the device, so it opens and completes offline. Each response queues locally and syncs automatically when the connection returns, keeping its original capture time.

What devices can the Tenant Satisfaction Survey be filled in on?

Any modern browser, plus the Survtapp iOS and Android apps. The Tenant Satisfaction survey's 5 fields can run on a shared kiosk-locked tablet, on a link people open on their own phone, or behind a QR code on a poster or a receipt.

Who can see the responses collected with the Tenant Satisfaction Survey?

Only the people in your account you give access to, per their role. Every answer to the Tenant Satisfaction survey's 5 fields is stored in Canada, is never sold, and can be exported to CSV, Excel, JSON or PDF — or deleted — at any time.

Start with the Tenant Satisfaction Survey

Copy all 5 fields into a free account, change whatever you like, and start collecting responses — online or offline.

Start free