Customer Satisfaction Survey (Mobile Demo) Template
The Customer Satisfaction Survey (Mobile Demo) is a free survey template with 7 questions, 2 of them required. Preview every question on this page without an account, then copy it into Survtapp, change any wording, and start collecting answers on the web or on a tablet.
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What is in the Customer Satisfaction Survey (Mobile Demo) template?
The Customer Satisfaction Survey (Mobile Demo) template holds 7 questions, 2 of which must be answered before it can be submitted and 5 of which are optional. Between them they capture short typed answers, an email address, a star rating, a 0–10 Net Promoter Score, single-choice answers and multi-select answers.
Broken down by field type, the Customer Satisfaction Survey (Mobile Demo) survey is 2 choice questions, 2 rating scales, 1 comment boxes and 1 contact fields.
The 2 choice questions in the Customer Satisfaction Survey (Mobile Demo) survey between them offer 7 preset answers, and every one of those labels is editable — the wording listed below is a starting point, not a fixed list.
When should you use the Customer Satisfaction Survey (Mobile Demo) template?
The Customer Satisfaction Survey (Mobile Demo) is filed under “Mobile-Demo”, “Customer” and “Satisfaction”, in the Retail & E-commerce part of the library, where it is aimed at shop floors, e-commerce teams and store managers working across several locations. A realistic, shorter customer-facing survey for field agents to collect on-site feedback.
Surveys get answered wherever the respondent already is — a link in an email, a QR code on a receipt, a tablet handed across a counter, or a kiosk-locked device left on a stand. At 7 questions, only 2 of them required, the Customer Satisfaction Survey (Mobile Demo) survey is short enough to finish in one sitting, which is what keeps completion rates up.
Does the Customer Satisfaction Survey (Mobile Demo) work offline?
Yes. Once the Customer Satisfaction Survey (Mobile Demo) is published, the 7 fields and every answer option are stored on the device, so the survey opens and completes with no connection at all. Each response is written to the device first and queued; when signal returns it syncs on its own, keeping the time it was actually captured rather than the time it uploaded.
Because all 7 fields in the Customer Satisfaction Survey (Mobile Demo) are text and choice inputs, a queued response is tiny and syncs the moment any connection appears — a shared hotspot is plenty. Kiosk mode locks a tablet to this survey alone, so the next person cannot wander into anything else.
How do you customise the Customer Satisfaction Survey (Mobile Demo) template?
Open the Customer Satisfaction Survey (Mobile Demo) survey in the builder and all 7 questions land as editable fields — nothing is locked to the template. Rewrite the wording, drag fields into a different order, flip any of the 2 required fields to optional (or the other way round), and add anything missing from the 20+ field types in the builder.
The Customer Satisfaction Survey (Mobile Demo) survey's 7 preset answers are the fastest thing to make your own: swap in your own product names, sites or departments and it reads as if you wrote it from scratch.
The Customer Satisfaction Survey (Mobile Demo) runs on a single screen as it stands. Add a page break to split its 7 fields across several, or conditional logic to hide fields that an earlier answer has made irrelevant.
Nothing about the Customer Satisfaction Survey (Mobile Demo) stays Survtapp-branded, either: your logo, your colours and your own URL slug replace ours, so the 7 fields you publish read as part of your own site rather than as a template someone downloaded.
What happens to the responses you collect?
Every response from the Customer Satisfaction Survey (Mobile Demo) survey lands in one place with its timestamp, the agent who collected it and, where the device allows, where it was captured. From there the Net Promoter Score is scored and charted for you, each of the 2 choice questions gets a bar or pie breakdown and written comments are listed in full rather than summarised away.
Export the lot to CSV, Excel, JSON or PDF whenever you want it elsewhere, or set a trigger so a response from the Customer Satisfaction Survey (Mobile Demo) emails the right person the moment it arrives. Data is held in Canada, the responses stay yours, and you can export or delete them at any time.
What are the 7 questions in the Customer Satisfaction Survey (Mobile Demo)?
Here is every field in the order a respondent meets it, with the answer type it uses. Nothing here is fixed — the list is where you start, not what you are stuck with.
- 1
Full namerequired
Short text
- 2
Email
Email
- 3
How satisfied are you with our service?required
Star rating
- 4
How likely are you to recommend us?
Net Promoter Score
- 5
Which product did you purchase?
Single choice — Product A, Product B, Product C
- 6
What did you like most?
Checkboxes — Quality, Price, Customer Service, Delivery Speed
- 7
Any additional comments?
Long text
How do you start using the Customer Satisfaction Survey (Mobile Demo)?
Preview it. Read all 7 questions in the Customer Satisfaction Survey (Mobile Demo) on this page. No account is needed to preview a template.
Copy it into your account. Create a free Survtapp account and use the template. The Customer Satisfaction Survey (Mobile Demo) arrives as an editable survey, not a locked copy.
Make it yours. Rewrite the wording, reorder the Customer Satisfaction Survey (Mobile Demo) survey's 7 fields, adjust which of the 2 required ones stay required, and apply your logo and colours.
Publish and collect. Share a link or QR code, or open the Customer Satisfaction Survey (Mobile Demo) on a tablet in kiosk mode. It collects responses offline and syncs when the device reconnects.
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How will the Customer Satisfaction Survey (Mobile Demo) look to the person filling it in?
This is the live preview, rendered with the same field widgets the published survey uses. It is read-only here, and your own logo and colours replace ours once it is in your account.
Which templates are like the Customer Satisfaction Survey (Mobile Demo)?
These share a tag with it in the free library, so they tend to suit the same job. Every one is free to preview without an account.
- Customer Effort Score (CES) SurveyGauge how easy it was for customers to get what they needed from you.
- Customer Onboarding Feedback SurveyMeasure how smooth your onboarding is for brand-new customers.
- Customer Satisfaction SurveyMeasure customer satisfaction and gather feedback
- Employee Satisfaction SurveyMeasure how satisfied your team is with their role and workplace.
Or browse every free form template, or just the ones tagged Mobile-Demo.
Questions, answered plainly
How many questions are in the Customer Satisfaction Survey (Mobile Demo) template?
The Customer Satisfaction Survey (Mobile Demo) survey has 7 questions, 2 of them required and 5 optional. You can add, remove or reorder any of them once the template is in your account.
Is the Customer Satisfaction Survey (Mobile Demo) template free to use?
Yes. All 7 questions in the Customer Satisfaction Survey (Mobile Demo) survey are free to preview here with no account, and the template is free to copy into Survtapp. A free account is enough to customise and publish it; the pricing page lists what each plan includes.
Can I change the questions in the Customer Satisfaction Survey (Mobile Demo)?
Yes — all 7 fields in the Customer Satisfaction Survey (Mobile Demo) are editable. Rewrite any question, relabel any of the 7 preset answers, change which fields are required, reorder them, and add fields from the 20+ types in the builder.
Does the Customer Satisfaction Survey (Mobile Demo) work without an internet connection?
Yes. The Customer Satisfaction Survey (Mobile Demo) survey and all 7 of its fields are cached on the device, so it opens and completes offline. Each response queues locally and syncs automatically when the connection returns, keeping its original capture time.
What devices can the Customer Satisfaction Survey (Mobile Demo) be filled in on?
Any modern browser, plus the Survtapp iOS and Android apps. The Customer Satisfaction Survey (Mobile Demo) survey's 7 fields can run on a shared kiosk-locked tablet, on a link people open on their own phone, or behind a QR code on a poster or a receipt.
Who can see the responses collected with the Customer Satisfaction Survey (Mobile Demo)?
Only the people in your account you give access to, per their role. Every answer to the Customer Satisfaction Survey (Mobile Demo) survey's 7 fields is stored in Canada, is never sold or shared, and can be exported to CSV, Excel, JSON or PDF — or deleted — at any time.
How is the Net Promoter Score in the Customer Satisfaction Survey (Mobile Demo) calculated?
Respondents pick 0–10. Survtapp groups 9–10 as promoters, 7–8 as passives and 0–6 as detractors, then reports promoters minus detractors as a percentage, updating as responses from the Customer Satisfaction Survey (Mobile Demo) survey arrive.