Knowing what’s on your customer’s mind is very crucial for the future of your organisation. A properly created Customer Feedback Form or Survey can always bring you the much required brownie points in forms of increased customer satisfaction and therefore more customer retention or loyalty. Remember, you can only sell, resell, up-sell or cross-sell your […]

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After years and months of hard work and sleepless nights that went into manufacturing your product, it can be disheartening to see that it is not as successful as you hoped it would be. The world is a huge market place full of numerous products. Thus, in order to succeed, it will be essential for […]

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So you’re planning get hold of what the audiences think about your product/service and where does it stands in comparison to the competitors? Even though traditional and now re-iterated to suit the modern digital era, market research surveys are the best way to get an idea about the products/services that your business is all about. […]

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